Privacy Policy

1. Information We Collect

We may collect the following categories of information:

• Contact Information: Name, email address, phone number, and company name when you fill out a contact form or reach out to us directly.
• Project Information: Details about your software project, business requirements, or technical challenges that you share with us voluntarily.
• Usage Data: Basic website usage information such as pages visited, time on site, and referring URLs, collected via standard server logs or analytics tools.
• Communication Records: Records of emails, messages, or calls when you correspond with us.

2. How We Use Your Information

We use the information we collect to:

• ✓Respond to your enquiries and project requests
• ✓Provide quotes, project proposals, and technical recommendations
• ✓Deliver our services and communicate project updates
• ✓Improve our website and service quality
• ✓Send relevant updates or follow-ups (which you can opt out of at any time)
• ✓Comply with legal obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to any third parties. We may share information only in the following limited circumstances:

• With trusted service providers (e.g., email hosting) who process data solely on our behalf and under strict confidentiality obligations
• When required by law, court order, or governmental authority
• To protect the rights, property, or safety of ShaniAI Agency or others

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes encrypted communications (HTTPS), access controls, and periodic security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking

Our website may use minimal cookies or similar tracking technologies for essential site functionality and basic analytics. We do not use invasive advertising trackers or third-party retargeting pixels. You can disable cookies in your browser settings, though this may affect site functionality.

6. Your Rights

You have the right to:

• ✓Request access to the personal data we hold about you
• ✓Request correction of inaccurate or incomplete data
• ✓Request deletion of your personal data (subject to legal obligations)
• ✓Withdraw consent for marketing communications at any time
• ✓Lodge a complaint with a relevant data protection authority

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Contact enquiries are typically retained for up to 2 years. Client project data is retained for the duration of our engagement and up to 5 years thereafter.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us: